Privacy Policy
Last updated: 2026-05-02
Clear Air Duct Cleaning ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we handle personal data collected when you use our services in Glendale, CA and surrounding areas. It outlines our practices regarding information collection, usage, and sharing, all in compliance with GDPR and CCPA regulations.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Identification Information: Name, address, phone number, email.
- Service Details: Information related to the service appointment, including property type and service specifics.
- Payment Data: Billing address, and payment information through secure third-party processors.
- Communication Records: Any inquiries or communications with our support team.
- Technical Data: IP address, browser type, interaction logs, and cookies.
How We Use It
We use the collected information for the following purposes:
- Service Provision: To schedule, manage, and complete air duct and HVAC cleaning services.
- Customer Support: To answer questions or provide support for our services.
- Payment Processing: To facilitate transactions securely.
- Service Improvements: To enhance our offerings based on feedback and service usage.
- Legal Compliance: To comply with legal obligations and protect our rights.
Sharing with Third Parties
We do not sell your personal information. We may share your data with third parties only as follows:
- Service Providers: With vendors helping us deliver services, such as payment processors and IT support.
- Legal Requirements: If required by law or in response to legal requests.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
Your Rights (GDPR/CCPA)
Under GDPR, you have the right to:
- Access your data and obtain a copy.
- Rectify inaccurate data.
- Erase your data, under certain conditions.
- Restrict or object to data processing.
- Data portability to transfer your data to another entity.
Under CCPA, California residents can:
- Request access to specific data we collect.
- Request deletion of personal data.
- Opt-out of the sale of personal data.
To exercise these rights, contact us at [email protected].
Cookies
We use cookies to improve user experience. You can control cookies through browser settings. Disabling cookies may affect service functionality.
Children's Privacy
Our services are not directed at individuals under 16. We do not knowingly collect data from children. If a parent or guardian becomes aware that their child has provided us with personal data without consent, they should contact us at [email protected].
International Transfers
Your information may be transferred and processed in countries other than your own. We take steps to ensure that your data receives an adequate level of protection.
Security
We implement reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Changes
We may update this Privacy Policy periodically. We will notify you of significant changes through our website or other contact methods.
Contact
For questions or concerns, contact us:
- Email: [email protected]
- Address: 531 N Kenwood St APT 207, Glendale, CA
By using our services, you consent to the terms of this Privacy Policy. Thank you for trusting Clear Air Duct Cleaning in Glendale, CA, with your personal information.